FREQUENTLY ASKED QUESTIONS
Let’s cover the bases! most of these are frequent, some I’ve been asked only once or twice. either way, I’ll cover it here to save us both time in our inbox. But no worries, if you still have additional questions you can always contact me
HOW LONG DO THE SESSIONS TYPICALLY TAKE?
I suggest blocking out 3 hours for your shoot, but don’t be surprised if we wrap half an hour early. If we are shooting in a busy area in New York City, such as the Brooklyn Bridge, it might take us a little longer because we are waiting for people to scoot out of the way, etc. This just takes a little more time. Timeframe includes travel time between locations. For my standard portrait and couple sessions, I say about 1 hour per outfit. Be mindful of how long it takes to change into each outfit as well.
WHY DO I HAVE TO PAY A DEPOSIT?
The purpose of the deposit is to lock in your date + time. If you cancel last minute, I most likely would have been able to book someone else during that period. I do not write anything down in my calendar until the deposit has been paid, making your desired time slot up for grabs. Nothing is booked until the deposit has been paid. The deposit will go towards the price of you package. See all packages here
WHEN DO I PAY THE REMAINDER? CAN I PAY ALL UPFRONT?
The remainder of your session + travel fee is due 3 days before the shooting date. No images will be delivered until final payment is made. The way my booking system is set up is in two increments: deposit + final payment. And yess you can do 1 full payment if that’s what you wish as long as it meets the requirements mentioned before.
WHAT IS THE LOCATION TRAVEL FEES?
(New York City Only) depending exactly where you want your photographs done travel fees will vary. $80 (please know that this is back and forth) is pretty typical for inside Manhattan. Since I do not have a car in New York City but a big heavy bag or two of gear, I charge a travel fee so I can get to and from our photoshoot with my camera gear + your photographs safe and sound. Travel Fee in NJ might vary from $30 to $70.
WHAT HAPPENS IF IT RAINS?
If the weather is crazy/act of god/I am sick/etc, we will put your deposit towards a re-schedule. However, if you simply don’t show up to the session, The deposit will not be refunded. If you have booked a portrait, couple, or blogger session and need to re-schedule your session, your deposit can be put towards a re-schedule as long as I am notified within 14 days of your session. I get it— life happens. however, if you need to cancel and do not want to re-schedule, your deposit is not refunded.
CAN I BRING A FRIEND TO BE MY HYPE-PERSON?
We love a hype mate. yesss, bring a friend, parent, spouse, everyone is more than welcome, ofc! whoever can cheer you on + whatever will make you feel more comfortable, go for it!
HOW + WHEN WILL I RECEIVE THE FILES?
You will receive the edited images within a week of your session, sometimes 4 days or if you need them quicker please let me know and we can set up a rush fee* to make sure you can receive them after 2 days. You will receive all of the files via WeTransfer, which is an easy + free email service. You then can send them to print, forward to your friends + family, and post online! Download links do expire after a few days, so be sure to download your images asap! make sure to save + backup your images.
HOW LONG DO YOU STORE OUR IMAGES FOR?
I clean out my client files every 6 months and cannot guarantee that I will backup the images for you, so be sure to download the images and create your own backups. I do not store the raw files for more than 4 months.
DO I GET TO SELECT THE IMAGES?
No. part of my job is making the image selects and choosing the most flattering photographs. The images I do not deliver are either repeats, blurry or out of focus, shots of you blinking or mid-sentence speaking. I have no reason to withhold any images if there are additional ones I think you would enjoy! I am on your side trust me, I want you to have the best.
CAN I HAVE THE UNEDITED VERSIONS OR RAW FILES?
No.
WILL YOU RE-TOUCH (PHOTOSHOP) HOW I LOOK?
No, I do not retouch or alter my client’s appearance. I believe in promoting self love and body positivity, so I don’t alter the way you look other than skin blemishes or anything temporary that would not normally be there (bruise, scrape, acne etc unless you’d like me to keep it the photos). If you’re especially self conscious about something, please let me know as I’ll be sure to be extra aware of that while I’m posing you.
WHAT IF I’M NOT HAPPY WITH THE FINAL IMAGES?
I have never had a client tell me they were unhappy with my services. This is because I have clear communication + expectations set before hand. if you have read my faq throughly and done all you can to prepare yourself for your photoshoot, including picked a location you love, an outfit you feel confident in, then this is the best way to ensure you will be happy with the final result. if I have delivered what I promised to you, photography services of your package of choice, and you are not happy with the final outcome there is nothing I can do outside of perform my professional photography services.
WHAT IF WE DON’T WANT THE IMAGES USED ON YOUR SOCIAL MEDIA, WEBSITE, OR ANYWHERE ONLINE?
Please make it clear to me in your initial contact email if this is the case and let me know the reason. the sole way I market my photography services (and how you found me!) is the internet and I rely on sharing my photography to bring in customers. Therefore, I do have a fee if this is something you want waved. Please inquire.
CAN WE PICK WHAT IMAGES GO ON YOUR WEBSITE?
No. any of the files I deliver to you could be shared online.
DO YOU OFFER DISCOUNTS?
No, all my prices are set.
Sounds like fun? It’s time to create something beautiful!